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Privacy policy
Phi Phi Booking is committed to respecting your privacy.
Our websites are designed so that you can visit
Phi Phi Booking or any of its subsidiaries on the Web without
identifying yourself or revealing any personal
information. Once you opt to provide personally
identifiable information (any information by which
you can be identified), it will only be used to
support your customer relationship with us. This
Online Privacy Statement regarding the privacy
of the information you provide online covers five
main areas: Awareness, Choice, Access & Accuracy,
Security, and Oversight.
Prices policy
The Phi Phi Booking price policy guarantees you the lowest
rates available on the internet when you make
full pre-payment over the internet. For your convenience,
our rates are in US Dollars (US$) and Thai Baht
(THB), and include all taxes and service charges.
When you book with Phi Phi Booking you never have to pay
more.
Collecting personal information
We are required to collect personal information.
We value your trust in this matter and wish that
you understand how we treat this personal information.
We reassure you that we take such matters seriously
and hope that within this statement it is clear
exactly what happens to this information you provide
It is important to note that we only collect
your personal information when it has been volunteered
by yourselves. We provide you with a clear process
so that it is easily understood as to why you
are entering personal information. At all times
you are aware when submitting such information
and at no times do you provide information that
may be later reused for any other purpose.
Use of cookies
Technical information may also be collected i.e.
IP address, operating system, browser software
etc. whilst you are on the site. This is quite
usual and this information is used only for our
internal statistical purposes, like recording
where our customers are coming from. This does
not include personal information and we do not
collect personal information in this way.
We use cookies for each visit to our site. A
cookie is a type if id tag that is placed in your
computer’s hard drive each time you visit
a website. This does not take up heavy space on
your pc, but what this does do is enable websites
to recognise you when you when you are on a site.
For example, once you are logged in under a password
and login and then click to go to a new page,
the website will not ask you for your password
again because from the cookie it can recognise
that it is still you on the site, until of course
you log out. Phi Phi Booking use cookies to remember you
if you ever come back again.
It is possible for you to disable the acceptance
of such cookies from all websites. You need to
configure your browser capabilities and to do
so will depend on which browser you use. We do
not recommend this however, as cookies are helpful
to enhancing your experience on the internet.
Note, Cookies do not contain personal information.
Third parties
We are required to pass hostel properties your
information on your behalf, in order to finalise
the booking process.
Phi Phi Booking may contract a reliable third party to facilitate
the distribution of promotions, feedback, competitions
details etc.
We will not disclose your personal information
to any other third parties unless we have your
prior consent. On all pages where information
is collected we specifically describe what information
is required in order to provide you with the service
you have requested.
Changes to Privacy Policy
Any material changes in the way we use
personal information will be described in future
versions of this privacy statement. By booking
with us you agree that our privacy statement,
current at the time of your most recent booking,
shall apply to all your information, whether given
to us at the time of that booking or at the time
of earlier bookings. If at any time we decide
to use personally identifiable information in
a manner different from that stated in the privacy
statement applicable to your information, we will
notify you by way of an email and request your
approval.
We at Phi Phi Booking are sincerely committed to a safe
and secure web experience for our visitors. If,
after reading all this, you have concerns or questions,
by all means, get in touch with us.
Data Protection
Policy
The information you provide on the Phi Phi Booking
Portals will be held only by Phi Phi Booking and its duly
authorized agents. Your information will not be
given or sold to any outside organization for
its use in marketing without your consent.
Use of your information
The information you provide on the Phi Phi Booking
Portals may be held and used by Phi Phi Booking for market
analysis and production of internal reports, for
marketing our products and services generally
and (subject to any objection or preference you
may indicate when submitting your details to us)
for sending information to you about our products
and services from time to time.
Disclosure of your information
We may disclose your information to other
companies in the Phi Phi Booking Group of companies, including
their respective partners, agents and sub contractors,
for any of the above purposes. In addition, we
may disclose your information as may be required
by law, regulation or legal proceedings.
Credit card guarantee
Your credit card information is sent to us through
a secure server. We use the latest, most secure
technology available, which encrypts all your
personal and credit card details. The encryption
method used is the industry standard "Secure
Socket Layer" (SSL) technology. Our SSL certificate
has been issued by Thawte.
Our server and network are protected by firewalls
against unauthorized access. This means we can
guarantee that it is totally safe to send us your
credit card details. We will reimburse the first
50 euro should your credit card be misused or
abused. The credit card company is obliged to
pay the remainder.
Your credit card details will be kept at Phi Phi Booking
until your arrival date at the hotel. After this
date the details will be destroyed.
Questions & Comments
At any time we will be glad to offer
our assistance to answer any questions or doubts
that you may need clearing. Please feel free to
contact at any time by clicking at contact us.
We guarantee a prompt reply.
User Agreement
By using our website ("Website")
and the online booking engine ("Booking Engine")
contained on our Website, you are agreeing to
the following privacy of use without modification
or revision. It is important that you understand
that we may amend, revise or update the terms
and conditions of this User Agreement at any time
and without prior notice to you. Therefore, you
should carefully review the terms and conditions
of this User Agreement each time you use our Website
or Booking Engine. If the terms and conditions
of this User Agreement are not acceptable to you,
you should not use our Website or Booking Engine.
Ownership
The Website and Booking Engine are owned
and operated by Phi Phi Booking. All information, including
without limitation text, graphics, software and
all other materials including the HTML, XML, CGI
and any other code and script in any format used
to implement our Booking Engine or Website ("Content"),
are our property or the property of our licensors.
You do not, by using our Website or Booking Engine,
acquire any ownership or other rights to any Content
or other materials contained on or accessible
through our Website or Booking Engine.
Limited Right To Use
In this User Agreement, we hereby grant
to you a non-exclusive, limited, non-transferable
and revocable license to view, print and download
Content from our Website and Booking Engine solely
for your personal and noncommercial use solely
for purposes of enabling you to purchase products
or services offered through our Website or Booking
Engine. You agree not to republish, distribute,
assign, modify, transmit, display, reproduce,
license, create derivative works from, transfer
or sell any Content or other materials obtained
or obtainable on or through our Website or Booking
Engine.
Copyright And Trademark Notices
The Content and other matters related
to our Website or Booking Engine are protected
under applicable laws relating to intellectual
property rights, including but not limited to
copyright and trademark laws. The copying, redistribution,
use or publication by you of any such matters
or any part of our Website or Booking Engine,
except as allowed under this User Agreement, is
strictly prohibited. The posting of Content on
our Website or Booking Engine does not constitute
a waiver of any such rights. Phi Phi Booking, We Build Your
Brand - Not Ours, Phi Phi Booking and certain other trade
names are either trademarks or service marks or
registered trademarks or service marks of Phi Phi Booking.
Other product and company names contained on the
Website or Booking Engine may be trademarks or
service marks of their respective owners. Phi Phi Booking
reserves all right, title and interest in and
to its copyright and trademark rights.
Liability Disclaimer And Limits
The content or other materials published
on this website and/or in the booking engine may
include inaccuracies or typographical errors.
the content or other materials may be changed
or updated periodically. we, and any of our affiliates
may, but shall not be required to, make any changes
to our website or booking engine at any time without
prior written notice to you.
Neither we nor any of our affiliates make any
representation or warranty about the suitability
of the content contained on our website or the
booking engine for any purpose whatsoever, and
the inclusion or offering for sale of any products
or services on or through our website or the booking
engine shall not constitute any endorsement or
recommendation of such products or services by
us or our affiliates. all such content is provided
"as is," "as available," without
any warranty of any kind whatsoever. we and our
affiliates hereby disclaim all warranties and
conditions with regard to such content and all
products and services available through our website
or booking engine, including, but not limited
to, any implied warranties and conditions of merchantability,
fitness for a particular purpose, title, and noninfringement.
our website and/or booking engine may contain
bugs, errors, problems or other limitations, for
which you agree to hold us and our affiliates
harmless.
The suppliers providing products and services
through our website or booking engine are independent
contractors and are not our or our affiliates'
agents. neither we nor our affiliates are liable
for the acts, errors, omissions, representations,
warranties, breaches or negligence whatsoever
of any such suppliers or for any personal injuries,
death, property damage or other damages or expenses
resulting therefrom. from time to time, access
to our website or booking engine (or any portion
thereof) may be suspended without prior notice.
you agree that we and our affiliates will have
no liability and will not be obligated to make
any refund and shall otherwise not be responsible
in the event of any delay, cancellation, overbooking,
misquoted rates, strike, riots, floods, acts of
god, security breach, false transmissions, pranks,
hoaxes, technological failure or any other cause
beyond our or our affiliates' control, and further
that neither we nor our affiliates shall have
any responsibility for any additional expense,
omissions, delays, re-routing or acts of any government
or authority.
In no event shall we or any of our affiliates
be liable for any direct, indirect, punitive,
incidental, special or consequential damages arising
out of, or in any way connected with, the use
of our website or booking engine or the delay
or inability to use our website or booking engine,
or for any content or products or services obtained
through our website or booking engine, or otherwise
arising out of the use of our website or booking
engine, whether based on contract, tort, strict
liability, or otherwise, even if we or our affiliates
have been advised of the possibility of damages.
because some states/jurisdictions do not allow
the exclusion or limitation of liability for consequential
or incidental damages, the above limitation may
not apply to you.
No Unlawful Or Prohibited Use
As a condition of your use of our Website
and/or Booking Engine, you agree that you will
not use our Website or Booking Engine for any
purpose that is unlawful or prohibited by, or
inconsistent with, this User Agreement. You represent
and warrant that you are at least 18 years old
and posses the legal authority to enter into this
User Agreement and to use our Website and Booking
Engine in accordance with the terms and conditions
of this User Agreement. You may only use our Website
and the Booking Engine to make legitimate reservations
or purchases and not for any other purposes, including
without limitation, to make any speculative, false
or fraudulent reservations or any reservation
in anticipation of demand.
Use Of Information
We reserve the right, and you authorize
us and our affiliates, to use and assign all information
provided by you in any manner consistent with
our Privacy Policy. You may view our Privacy Policy
by clicking HERE.
Content
Some of the Content that refers to hotel
accommodations and other services is the property
of, and is supplied by, third party suppliers
that are not under our control. We do not independently
verify, and do not guarantee, the accuracy of
the information that we receive from such third
parties. All information, prices and availability
are subject to change without notice.
Links To Other Websites
Our Website and Booking Engine may contain
hyperlinks to websites operated by third parties.
We do not control such websites and will not be
responsible for their content or for any breach
of contract or any intentional or negligent action
on the part of such third parties, which results
in any loss, damage, delay or injury to you or
your companions. We are not responsible for the
accuracy of opinions express in such websites,
and such websites are not investigated, monitored
or checked for accuracy or completeness by us.
Inclusion of any linked website on our Website
or Booking Engine does not imply or constitute
approval or endorsement of the linked website
by us. If you decide to leave our Website or Booking
Engine to access these third party sites, you
do so at your own risk. All rules, policies (including
privacy policies) and operating procedures of
websites operated by third parties will apply
to you while on such sites. We are not responsible
for information provided by you to third parties.
Tax Recovery Charge
The tax charge on Rate hotel transactions
is a recovery of all applicable transaction taxes
(e.g. sales and use, occupancy, room tax, excise
tax, value added tax, etc.) that we collect from
customers and pay our vendors (such as hotels,
etc.) in connection with our customers' purchasers.
We are not the vendor collecting and remitting
such tax to the applicable tax authorities. The
vendors bill us for applicable taxes and we remit
such amounts directly to our vendors. We are not
a co-vendor associated with the vendor with whom
we book or reserve our customers' travel arrangements.
Taxability and the appropriate tax rate vary greatly
by location. The actual amount paid to a vendor
may vary from the tax recovery charge, depending
upon the rates, taxability or other factors in
effect at the time of the actual use of a given
travel service by our customers. We do not incur
certain jurisdictions impose a hotel occupancy
tax or other type of transaction tax upon the
renting of a hotel room, an automobile, etc. The
type of tax collected by a vendor will vary by
service and location.
Currency Converter
Currency rates are based on various publicly
available sources and should be used as guidelines
only. Rates are not verified as accurate, and
actual rates may vary. Currency quotes are not
updated every day. Check the date on the Currency
Converter for the day that currency was last updated.
Neither we, nor our affiliates, warrant or guarantee
the accuracy of any such information. When using
this information for any financial purpose, we
advise you to consult a qualified professional
to verify the accuracy of the currency rates.
We do not authorize the use of this information
for any purpose other than personal use and hereby
prohibit, to the maximum extent allowable the
resale, redistribution, and use of this information
for commercial purposes.
Indemnification
You agree to indemnify, defend and hold
us and our affiliates, and any of our or our affiliates'
officers, directors, employees, agents, successors
and assigns, harmless from and against any liability,
claim, loss, expense, cause of action or demand,
including without limitation reasonable legal
and accounting fees arising directly or indirectly
in connection with any breach by you of any term,
condition, representation, warranty or covenant
contained herein or otherwise resulting from your
use of our Website or Booking Engine.
Contract Information
No contract will exist as between you
and us (or any of our affiliates) for the sale
of any product or service other than Rate hotel
reservations unless and until we accept your reservation
by email confirming your reservation or purchase
and issue you a unique confirmation code. Acceptance
will be deemed complete and will be deemed to
be effectively communicated to you for all purposes
at the time that we send the email to you whether
or not you receive the email.
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